At TPG, we like to offer our clients the best possible facilities management services whenever they need it. We currently do this through our 24/7 help desk for anyone who uses our TPG Web Desk system.
Contacting us by phone, email or through the website, we help businesses deal with their daily maintenance issues, as well as more complex disaster-recovery projects.
Our team can plan, manage and monitor all jobs, providing up-to-the-minute updates from our engineers. But we’re always on the lookout for new, innovative ways to make the process even easier.
In the world of facilities management, mobile maintenance applications are increasingly being used to improve productivity, efficiency, transparency and the customer experience.
We take a look at the 5 ways these mobile maintenance apps can benefit your business by helping the engineers who use them.
With real-time tracking and reporting, both you and the engineers have access to up-to-date information so that you can track projects more effectively.
Better visibility of all the data relating to a project allows the right resources to be allocated so that any maintenance can be completed quickly and easily.
In some cases, there’s also the opportunity to integrate the software with third-party suppliers and even the customers’ own technology.
Since mobile maintenance apps are a lot easier to use and maintain, there’s an immediate reduction in data entry and administration.
This allows the maintenance team to focus on the job at hand, rather than piles of paperwork. Data can be updated swiftly and securely whether online or offline, leaving engineers to move on to the next project.
Connecting with the maintenance team couldn’t be easier. As a result, businesses that need regular maintenance management can experience a closer relationship with their service provider.
Since engineers can upload before-and-after photos of any work, you’ll also get to see the real-time results of any activity, wherever you are.
Better visibility of data, more open communication and an improved user experience will all help to enhance the efficiency of maintenance processes.
As well as speeding up work assignments and improving job scheduling, the risk of lost or incorrect paperwork and data is greatly reduced.
Available from most app stores, many of these maintenance apps are free to download and, once on your phone or tablet, allow you to access information on the go.
With everything in one centralised database, both engineers and customers can keep on top of a project wherever they are.
Now you might be wondering why we’re extolling the virtues of mobile maintenance apps if we don’t have one of our own. All we’ll say is… watch this space!
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