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Why should I outsource my facilities management?

Posted in: Facilities Management Property Services

Just like many other facilities management companies, we’re asked a number of questions on a daily basis by our clients. But one of the first they probably asked themselves is why they should outsource their facilities management services in the first place.

We thought we’d address this since there’s likely to be an awful lot of businesses out there facing the same quandary. So here are the top benefits that we’ve seen businesses experience when they started outsourcing their facilities management.

Computer-aided facility management (CAFM)

Traditionally, facilities management has been kept in-house for many businesses. But as technology has developed and improved, it’s now easier and more efficient to outsource the services.


With an abundance of new devices like smartphones and tablets, the mobile maintenance apps offered by many facilities management companies mean that these services can be operated and the information accessed anywhere, anytime, whether you are working in the office, at home or on the move.

But instant access is just one of the benefits you can experience.

Saving time & money

Operating your facilities management in-house can eat into both working hours and profit.

By outsourcing, you can cut down on the amount of admin time staff are spending on the running of your facilities management. Leaving them to focus on core processes and the efficient running of the business.

Since in-house systems and software need to be regularly updated, which can often be expensive and time-consuming, you’ll also save money in the long-term. Outsourcing will remove the cost and hassle of this.

An established business that uses their own engineers will have both the expertise and supply chain to source other specialist contractors. Which means you’ll save time on contract management and potentially reduce the costs involved too.

Expertise & knowledge

Outsourcing to a fully-vetted facilities management specialist means that you can be confident they’ll get the job done to the highest standards. For consistency, experienced businesses will ensure that you only ever deal with a single point of contact.

Using their knowledge and ability, they will be able to attract and retain the best personnel in the office and the best engineers on the ground. Applying best practice and adopting the latest service enhancements, they’ll ensure that all work maintains compliance in the complex world of FM.

Rather than allocating your own time on managing the time and resources involved, outsourcing can help to maintain standards, mitigate risk and provide accurate reporting.

Flexible & adaptable

While companies evolve and grow, in-house facilities management systems can sometimes languish and get bogged down in the same processes.

Well-organised outsourced facilities management can offer the flexibility you need to meet changing requirements. As your business grows, you can pick and choose the services you need.

This not only means that your FM will always be relevant but also allows you to avoid any unnecessary costs for software upgrades or training.

Easy access

Making sure that people can access your facilities management systems easily is vital.

This doesn’t just mean logging in quickly or remotely, it also relates to being able to allow multiple users access.

Having all of your data and systems in one location makes it easier to access information quickly and efficiently.

Measuring, monitoring & evaluating

KPI performance monitoring is often seen as a vital aspect of ensuring that the facilities management systems you have in place are working efficiently. Some facilities management companies are beginning to realise that the devil really is in the detail and are beginning to measure what the end user actually needs and wants, as opposed to simply measuring cost, quality and first-time fix.

Using the software of an outsourced FM company means that you can set, evaluate and, where needed, adapt targets and goals to be more effective.

This will also help when reporting to superiors on your facilities management objectives and achievements.

After highlighting all of this, the question you’re more likely to be asking yourself now is; why didn’t we think about outsourcing our facilities management sooner?

Luckily, we can help with that. Get in touch with one of our facilities management experts today.

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